For other handsets which are unknown compatibility, it may be worth checking https://dontkillmyapp.com/problem then major offending vendors include Nokia, Xiaomi, OnePlus, Samsung or Huawei . The best solution however is to do some basic testing.
For other handsets which are unknown compatibility, it may be worth checking https://dontkillmyapp.com/problem then major offending vendors include Nokia, Xiaomi, OnePlus, Samsung or Huawei . The best solution however is to do some basic testing.
For other handsets which are unknown compatibility, it may be worth checking https://dontkillmyapp.com/problem then major offending vendors include Nokia, Xiaomi, OnePlus, Samsung or Huawei . The best solution however is to do some basic testing.
| Brand | Model Name | Compatibility Issue | Reference Issue | Issue Fixed |
|---|---|---|---|---|
| Huawei | P Smart (FIG-LX1) | User reported battery 30% draining with pRMT app substantially, heavier |
RSD-96
-
Getting issue details...
STATUS
| Not sure it is anything beyond the expected level of battery drainage. |
| Sony | Xperia | Scanning issues with this phone's camera & some problem with the QR code or library |
RSD-38
-
Getting issue details...
STATUS
| Fixed: (this should no longer be a problem on the new QR Code) |
| Samsung | A6 | Phone was reportedly not receiving notifications even though we have acknowledgements in Firebase |
RSD-158
-
Getting issue details...
STATUS
| Fixed: Turns out it was reported as a Mistake. It was not an A3 but a Huawei 10 phone which is also now receiving the notifications so seems no issue here really. Still not sure about the A6 though. A3 and S6 reported in RSD-158 are both working |
| Xiaomi | mi A1, note4 | aRMT notifications doesn't sound | ||
| Nokia | 8.3 5G | pRMT not working or being reaped by the app resource monitor. Nokia 8.3 5G running Android 12. From what I can see on the FTP server and from Googling, I think this phone has a similar issue to Huawei phones where the battery saving and other built-in software kills the app. It looks like there is not an awful lot that can be done about it (https://dontkillmyapp.com/nokia) (Reported by Isabel Yorke, AIMS2TRIALS) | ||
Potential Fixes
For Huawei Devices
Please see the comment here on how to configure for Huawei devices - RSD-96 - Getting issue details... STATUS which lists the following steps -
You need to disable the automatic management of Apps done by Huawei by following -
1. Go to Settings
2. Go to Battery
3. Go into App Launch
4. Disable The RADAR-Questionnaire App (also the passive app)
5. Manage Manually dialog will pop-up
6. Make sure all options are enabled and click OK.
Do this for all the apps including pRMT, aRMT and Fitbit.
For Xiaomi Devices
Please take a look at this post here https://dontkillmyapp.com/xiaomi
For All Devices
Starting Jan 2019, FCM will not deliver messages to apps which were put into background restriction by the user (such as via: Setting -> Apps and Notification -> [appname] -> Battery). Once your app is removed from background restriction, new messages to the app will be delivered as before. In order to prevent lost messages and other background restriction impacts, make sure to avoid bad behaviors listed by the Android vitals effort. These behaviors could lead to the Android device recommending to the user that your app be background restricted. Your app can check if it is background restricted using: isBackgroundRestricted().
Thus make sure to remove the aRMT (and pRMT too) from the background restriction in the android device otherwise they will not be able to receive Notifications.
For Garmin Device issues with Huawei Phones
https://support.garmin.com/en-US/?faq=3qBFoCgeH428IUUfc0SpZ7
https://consumer.huawei.com/in/support/content/en-gb00411002/
https://www.solvemix.com/index.php/en/year-2018/huawei-p20-pro-cannot-connect-to-garmin-fenix.html